Ⅱ.
Information for users
"Maglev Multi-trip" service shall be supplied
to a passenger who holds a valid BOC Great Wall RMB
card (the service shall be purchased against such a
valid card). If the credit card he uses becomes invalid
due to card expiration, loss reported, invalidated,
blacklisted and for any other reasons, the maglev multi-trip
service incorporated in the card will cease to be valid
with the invalidation of the card. If this happened,
the passenger would be asked to make haste to changing
the credit card and paying back at the appropriate site
of the Bank of China. With this formality completed,
the maglev multi-trip service will resume with the validation
of the credit card.
For the maglev multi-trip service, the minimum
interval between two successive card readings of one
and the same card is 15 minutes.
The maglev multi-trip service product, once sold, may
not be returned. The validity is one year from the date
of purchase. It will be invalid after the specified
period. So passengers are asked to use it within the
validity.
Passengers who ride the maglev train using maglev multi-trip
service product must observe the "Notice to Passengers
of Shanghai Maglev Demonstration Line."
Passengers who buy the maglev multi-trip service product
should ask for invoices of their own accord.
Ⅲ. Inquiry
and service telephone
Maglev hot line: 28907777 28907882
Customer service window: "Maglev Multi-trip"
Window at the Ticketing office of the stations
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